Nurturing Customer Relationships in the Age of Technology

Technology is integral for scaling businesses in today's fast-paced customer service landscape, ensuring all parties stay informed. However, at Knight’s Solutions, we still want adjusters and insureds to feel connected while working with our team. Finding the Balance While necessary for workflow efficiency, automated processes and technology should be complemented...

Knight’s Solutions Scheduling Portal: Notifications You Can Control 

Adjuster Dashboard In today's fast-paced world, efficiency and communication are important, especially when it comes to service-based industries like ladder assist services and third-party inspections. For businesses handling inspection services, keeping customers informed and engaged throughout the inspection process is crucial for a positive experience. That’s why our online scheduling...

Spot defects in shingles

Anomalies on asphalt composition shingles from manufacturing flaws are rare, but they can happen. The responsibility falls on you, as the adjuster, to know the difference between normal wear, storm damage, and manufacturing defects in already installed shingles.

Mechanical Damage

When considering roof damage, the obvious culprits are usually what spring to mind: hailstorms, wind, or time as shingles age and wear. But not all defects are the result of Mother Nature. Insurance adjusters must be able to identify all deficiencies, including mechanical damage to a roof. Let’s explore this...

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