The Essential Role Ladder assist technicians are crucial in the insurance claim process, especially for claims involving potential roofing damage. At Knight's Solutions, our technicians strive to deliver the best ladder assist experience, often working alongside roofing contractors during inspections. Although collaboration isn't always required, it helps to ensure all...
Taking Property Inspections Further, Faster: How We Cut Roof Inspection Time by Over 30% with Hover Taking Property Inspections Further, Faster
Since our inception in 2015, Knight’s Solutions has been at the forefront of revolutionizing property inspections by encouraging insurance adjusters to leave the ladder behind. By integrating our service model with the vision of insurance carriers, we provide unparalleled support to adjusters, allowing them to conduct thorough inspections while staying...
Nurturing Customer Relationships in the Age of Technology
Technology is integral for scaling businesses in today's fast-paced customer service landscape, ensuring all parties stay informed. However, at Knight’s Solutions, we still want adjusters and insureds to feel connected while working with our team. Finding the Balance While necessary for workflow efficiency, automated processes and technology should be complemented...
Knight’s Solutions Scheduling Portal: Notifications You Can Control
Adjuster Dashboard In today's fast-paced world, efficiency and communication are important, especially when it comes to service-based industries like ladder assist services and third-party inspections. For businesses handling inspection services, keeping customers informed and engaged throughout the inspection process is crucial for a positive experience. That’s why our online scheduling...
Spot defects in shingles
Anomalies on asphalt composition shingles from manufacturing flaws are rare, but they can happen. The responsibility falls on you, as the adjuster, to know the difference between normal wear, storm damage, and manufacturing defects in already installed shingles.
A Claims Adjuster’s Guide to Roof Nail Pops
Learn common issues that lead to nail pops and how to identify them for more accurate insurance claims assessments.
Mechanical Damage
When considering roof damage, the obvious culprits are usually what spring to mind: hailstorms, wind, or time as shingles age and wear. But not all defects are the result of Mother Nature. Insurance adjusters must be able to identify all deficiencies, including mechanical damage to a roof. Let’s explore this...
Is It Normal Aging or Roof Damage? A Guide for Claims Adjusters
From fading colors and granule loss to algae, lichen, and moss growth, this article sheds light on identifying age and deterioration for roof insurance.
Shingle Blistering vs. Hail Damage: A Guide for Insurance Adjusters
Discover the differences between shingle blistering and hail damage. Essential reading for insurance adjusters seeking clarity on claim evaluations.
Better Communication for Adjusters: Streamline Your Workflow with our Inspection Scheduling Portal
Improve your workflow as an independent adjuster with our inspection scheduling portal. Streamline your communication and schedule ladder assists with ease.